You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Thank you RCS and thank you Tetesa!! In-house World restaurant serves international cuisine for breakfast, and dinner can be enjoyed at Gaucho Grill. Due to the fact that island rentals are discounted for an entire island buyout, neither specials nor travel agent commissions are applicable for the Island Rental Package. The Overwater Villa is not included in island rental rates. Thank you for bringing this to our attention. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit cards. Final payment for the relevant booking is required no later than 7 days prior to departure (in some cases before 2nd day during your travel) failing which, will lead to cancellation or holding our further service during the trip. After 7 months we are now timeshare free. They then tried to show me the sales of my property. Unfortunately, this property has no available rooms for your dates. He did and now I'm finally timeshare free. Check out the most frequently asked questions about our hotels below. Any tours or additional services cancelled within 24 hours are non transferable and non refundable. Additionally, youll notice that after each meal, you will be presented with a chit which requires your signature for inventory purposes. The Lodge will be making several enhancements from August 1-21, 2022. All Date Change Requests must be made in writing and is subject to availability and managements approval. Yes, Dreams Playa Mujeres Golf & Spa Resort provides shuttle service. Photo identification must also match the name that is on the reservation. Local flight cost within all packages are not eligible for discounts. This website uses cookies to ensure you get the best experience. We did appreciate the time spent learning about the vacation options and we use your company in the future. Even in case of tour for which the payment was made in foreign currency with or without part payment in Indian rupees, the said refund shall be made only in Indian rupees at the prevailing buying rate of exchange on the date of refund as per existing Rules & Regulations. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. The applicable charges for the packages confirmed are indicated in your e-mail confirmation details. PET POLICY Unused portions of Packages (meals and/or activities etc.) But opting out of some of these cookies may have an effect on your browsing experience. Please note that Coco Plum Island Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. Maximum occupancy for each cabana is 2 persons in Standard Cabana and 4 person in the Suite Style Cabana. Were checking available properties nearby. Rooms may not be available until after the reserved hotel's designated check-in time. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes from downtown, overlooking Banderas Bay and the Sierra Madres. 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. Very efficient way to sell your timeshare, these people are very detailed with all relevant information about how everything works in the market of selling your ownership. 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. *POLICY EXCEPTION:Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy**: All resort policies apply to combination/sister property vacations with the addition of the following cancellation & rescheduling details: When rescheduling combination vacations with our sister properties there will only be one applicable rescheduling fee charged by each resort at which you are staying, depending on the days prior to arrival as listed below. Thank you so much RCS. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Universal Exchange Rates of US$1 is equivalent to BZ$2 applies. Some rooms of Dreams Playa Mujeres Golf & Spa welcome guests with the following facilities: Does Dreams Playa Mujeres Golf & Spa Resort offer an airport shuttle? Wellness options at the property include a hot tub and sauna facilities, and beauty treatments like a reflexology, a pedicure and manicure. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. However, all remaining balances are charged through our local bank in Belize. Just make sure to check this property's cancellation policy for the exact terms and conditions. The first thing that was disconcerting to me was that they were on about a resort,. Rates listed on the package pages are per couple for all packages and per night for all Room Only (EP) rates. Yet, resort CS has only been in business for 4 years. Also, there is a mini fridge bar as well as an individual safe provided. You should definitely explore Costa Mujeres district, it's worth it;))). LOST & FOUND Reasonable base for exploring Puerto Aventuras. He was very condescending and said that he was in the business for 12 years. 25% deposit is due at the time of booking. 31-89 days prior to arrival date, guests will be subject to a US$225.00 rescheduling fee at each resort. Yes, some of the rooms at Dreams Playa Mujeres Golf & Spa Resort come with a workspace. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury, everything is included in your stay from best-in-class service, gourmet restaurants and top-shelf drinks to endless day and nighttime activities. *Temporarily available with limited hours. Make Reservations. Bring valid photo ID and check-in at the concierge desk. Isla Mujeres is the closest airport and it is situated within 0.5 km from Dreams Playa Mujeres Golf & Spa Resort Cancun. We know, we know rules ruin everything. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Smoking of any substance in our rooms is strictly prohibited. PARKING All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Coco Plum Island Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. Less than 60 days prior to arrival date, guest is entitled to NO refund. Customer service is our number one top priority here at Resort CS and we take our customers very seriously. Browse nearby Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you. Guest moving from Low to High Season will be expected to pay the difference. The hotel offers a great selection of excellent rooms. . If your plans change, you can cancel free of charge until free cancellation expires. Where is the Dreams Playa Mujeres Golf & Spa? Av. Nestled away on your own dedicated beach area within a tranquil gated community, During times of uncertainty, we recommend booking an option with free cancellation. Hotel Reservation Network | 2023 Prices are per person unless otherwise stated. Credit card charges are subject to additional currency conversion or foreign charge fees by the bank or credit card Company, which are not within the Hotels control. SMOKING POLICY 61-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Belizean Dreams Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. The hotel management declines all responsibilities for valuables left in the room after check out. Non-refundable balance is due 60 days prior to arrival. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after)** which require payment in full 60 days prior to arrival. It is mandatory to procure user consent prior to running these cookies on your website. Dreams Aventuras Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. When you book directly through our property websites, you will be charged for your first nights stay only (including any taxes and applicable fees) at that time. Phone: +1 212-474-9800 Payment in full is due 30 days prior to arrival. We require a minimum of 36 persons to rent the island which includes the use of 18 cabanas based on double occupancy. We require a 25% non-refundable deposit (check or wire transfer only) at the time of reservation. There is a 7 nights/ 8 days minimum stay on all packages between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** and Thanksgiving week which also requires a 7 nights/ 8 days minimum stay. After several attempts, I finally got on a call with customer service. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. GUARANTEE RULES If you continue to use this site, we will assume that you are happy with it. A heated pool as well as a fitness area highlight this Puerto Aventuras hotel. CHECK IN POLICIES If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. How refreshing to find that in the timeshare industry! Cut-off times are based on the experiences local time. All boat itineraries and activities are weather and conditions permitting at resort's discretion. Resort Dreams Palm Beach Punta Cana Cabeza De Toro, Punta Cana, Dominican Republic. If there is no availability for a room upgrade you selected, the resort reserves the right to remove the upgrade from your package and the cost accordingly. At this time we do not accommodate solo travelers. All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Country's currency. 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. Dreams Aventuras Riviera Maya Hotel is located north of Puerto Aventuras, 22 minutes' drive from Aeropuerto de Playa del Carmen airport. We require the standard 25% deposit at the time of reservation. Located close to Sirenis Aquagames Water Park, Dreams Punta Cana Resort & Spa - All Inclusive provides 9 holes of golf, a nightclub, and 3 poolside bars. Rescheduled stays will be subject to rescheduling cost and policies. Special offers that were previously applied to your original vacation will no longer apply to new rescheduled dates. A comfortable stay at the property awaits you with a wellness centre featuring a beauty therapy, pedicure and manicure. 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Dreams Playa Mujeres Golf & Spa Resort is placed in a beach area of Cancun, within 7 km to El Malecon and in 17 minutes' walk from Beach at the Dreams Playa Mujeres Resort & Spa. My husband and I have tried to sell the 4 timeshares we had. Please contact us for rates not listed on our website. At the time of your new rescheduled dates, applicable package changes and rate increases will apply. The hotel is located near the private beach of Cancun. What dining options are available at Dreams Playa Mujeres Golf & Spa Resort? If you are paying by this method you will need to pay at least two(2) business days prior to the actual due date. (Read about. Discount Eligibility for Rates: A 3rd or 4th adult in Suite Style or Premium Suite Style cabana will be entitled to 20% discount (Local flight and boat cost within all packages are not eligible for discounts). Your reservation is being held by the credit card provided at the time of booking. As a matter of policy, BBB does not endorse any product, service or business. There is easy access to the secluded own beach that is near the hotel. Kindly note that children are allowed at Coco Plum Island if the entire. Thank You Mala for helping us through the process. The Lodge will be making several enhancements from August 1-21, 2022. We were given a junior suite on arrival, it was large. Your bank will then convert our Belize charges back to your currency and will utilize the applicable market exchange rate at the time of conversion. are subject to change without notice according to local law. You must notify your consultant of your payment once it has been made. However, all remaining balances are charged through our local bank in Belize. This Closer was mean and nasty. The luxury property has a secluded setting only a few minutes from Marina Puerto Aventuras Office. All Rights Reserved. rivieramayahotelsguide.com. Guests can enjoy their morning meal in the restaurant. Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. Where is the Dreams Aventuras Riviera Maya? Find a Dreams Aventuras Riviera Maya cancellation policy that works for you. Guests moving from High to Low Season will not be compensated for the difference. During times of uncertainty, we recommend booking an option with free cancellation. Guests are required to follow Check-In protocol and requirements, if they do not do so, they will not be allowed to Check-In and will be escorted from the resort. Guest moving from High to Low Season will not be compensated for the difference. 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. I let them know that is a huge difference between the resorts and how quickly they sell and for how much. Yes, a credit card is required for all reservations made via the Internet. / Trips shortened as a result of or due, but not limited, to airline delays, strikes, world events, no-shows, premature departures, personal issues, inclement weather,pandemics such as COVID-19 and/or acts of God, including hurricanes are NON-refundable and NON-transferable. will be billed to your incidentals and should be paid for at check-out or the resort reserves the right to charge your credit card on file. The chit also has a line for tips, but once again, tipping is not mandatory and is based on your discretion as explained above. Location of the hotel in marina area. Room Only (EP) Bookings include accommodations only. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which requires payment in full 60 days prior to arrival. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. The card will be authorized at check-in for the estimated amount of your entire stay (room, Facilities Fee, an amount for incidentals, plus applicable taxes) and a deposit for incidental charges will be taken. Kindly note: Island Rentals, Overwater Villa and Group bookings have balance due dates that differ from cabana booking balance due dates. 7.5 Zona Hotelera, Cancun, Mexico, Birch Tower, 1622 J. Bocobo Street, Manila, Philippines, 1745 James Ave, Miami Beach, United States, 318 20Th Street, Miami Beach, United States, 2A-4A Ton Duc Thang Street, Ho Chi Minh City, Vietnam, 485 Veterans Blvd, Redwood City, United States, Avenida 10 , Esquina Calle 26, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 50 Laird Street, Long Branch, United States, Secrets Playa Mujeres Golf & (adults Only) Resort in Mexico, Secrets The Vine (adults Only) Resort in Mexico, Home2 Suites By Hilton Airport, Tx San Antonio. How much will I be charged at the time of booking? Please see those sections for details. The amounts mentioned below are mandatory, non-refundable and interest free booking amounts. Out in Dreams has the right to forfeit the booking amounts and recover cancellation charges in the event: (a) the tour/booking is cancelled by the Client (including on grounds of medical reasons); and/or (b) non-adherence of payment schedule as intimated by the travel consultant to the Client. Please wait, we're checking available rooms for you. Playa Mujeres Golf & Spa Resort. Don't waste your money on these scammers. I would like to say Thank You to Paul for your help with my timeshare. If your plans change, you can cancel free of charge until free cancellation expires. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. Standard change and cancellation policies apply to new bookings made with travel credit. Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. They gave me a number originally that I knew was totally incorrect of $27,000. Dreams Playa Mujeres Golf And Spa Resort All Inclusive. Belizean Dreams Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. International Association of Better Business Bureaus. The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. However when he finally got the appropriate timeshare, then they gave us a much better number. You may cancel your reservation until 6pm local Hotel time 2 days before your scheduled arrival date to avoid 1-night penalty including room rate and applicable taxes. Anyone over the age of five is counted as a person and is charged the standard rate. Should you choose to leave a gratuity this is left completely to your discretion and is based on the quality of service you receive. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. But once I paid them the money, they stopped responding to calls.
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